Contact Us
To request DENA Marketplace support, please enter the required information below to complete your request
or contact directly Nokia Global Welcome Center (GWC) (1-866-582-3688)
and request a Salesforce support ticket be opened against RAVS.
The key fields to know when opening a ticket for RAVS are:
- Product: RAVS (Records and Asset Verification Service)
- SW Component/Product Release: ANY RAVS SW
- Entitlement Name: TS NAR Gold (or USA-464260-461007 / 250720)
- Severity: If response within an hour is not required, please have the priority set to Minor.
DENA Marketplace standard support hours are Monday - Friday from 8:00 AM CT to 4:00 PM CT.
If you are reporting an issue outside of standard support hours, the team will respond the next business day.
Please enter the required information below to complete your request:
